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Anticipate

Customer experience changes

Leverage

Emerging platforms and models

Improve

Decisions and sales productivity

Capitalize on Mobile Transformation

Digital media agencies are facing a fast-changing industry and must keep pace with trends, technologies, client expectations, and consumer behavior. A paradigm shift in the way content is created, distributed and consumed has disrupted traditional business models. To win in this digital economy, you need to provide new, innovative solutions that go beyond advertising and mass communications to facilitate personalized, flexible, and frictionless multichannel customer experiences. With the right expertise in digital engagement, along with best practices and skilled support, you can focus on transforming touch points into two-way conversations that simplify, optimize, and monetize customer relationships.

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Drive Success with the Right Expertise:

In the age of the empowered, informed consumer, it’s essential to understand customer experience dynamics. Keep pace with change, understand its impact on your business, and improve your company’s agility through new technologies and methodologies. Taking advantage of mobile channel expertise can help to anticipate coming changes and to manage customer expectations for mobile technology. You can explore new approaches and technology, create and share location- and context-aware services, and deepen client trust and relationships. SAP Digital Interconnect is your ideal, connected partner in a digitally connected world – with services and support for digital engagement.

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Featured Solutions

SAP Live Link 365

Build engaging solutions with our Programmable Digital Interconnect services

SAP Intelligent Notification 365

Leverage single API interface for enterprises to implement secure multi-channel engagement.

SAP SMS 365, enterprise services

Connect with consumers worldwide – with our bulk SMS messaging service for enterprises

Latest Content

Role of messaging in a world economy

Central banks across the globe have two main levers as part of their monetary policy – tinkering interest rates & printing money.

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Learn how to use SAP Live Link 365

Learn how to quickly start using SAP Live Link 365. Access detailed information about the Live Link API. Learn how to use the API and about authentication, parameters, response statuses and errors.

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