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Community Manager
Community Manager

What is SAP Social Channels 365?

SAP Social Channels 365 offers a multichannel API and a intelligent decision engine providing a single communication interface that streamlines multi-channel engagement for the enterprise. Enterprises can leverage failover rule sets with Social, Push and SMS channels for one-way or two-way communication with mobile users achieving better brand engagement and lower global notification delivery latency via combination of social infrastructure and high-quality SMS routes. By leveraging the right channel at the right time, it delivers superior mobile engagement, improves app open and conversion rates and reduces overall notification costs.


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Visit the  SAP Social Channels 365 Product Page on the SAP Digital Interconnect Community to learn more about SAP Social Channels 365.



Shahzad Ismail
Community Manager – SAP Digital Interconnect