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AmolNawale
Occasional Contributor

Can SAP People Connect 365 be integrated with support tools to give real-time updates to employees for tickets raised?

 
Amol Nawale, Technical Lead at Xoriant
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SAP Digital Interconnect Employee

Re: Can SAP People Connect 365 be integrated with support tools to give real-time updates to employees for tickets raise

These update feeds could potentially be integrated via our external alert feed integration enabled via SFTP, under the upload data section in the Manage menu. The alerts will show up under the alert list as well as in the map view and can be leveraged for event creation and notifying employees.

 

Elias Moreira,
Product Manager for SAP People Connect 365
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