How do you ensure and control that SMS MO and MT traffic is balanced?
The MO and MT P2P SMS imbalance can be caused by number of factors, for example:
Asymmetrical routing (direct vs hub1 vs hub2)
A2P or Spam SMS
MT SMS grey or unauthorized routing.
It is important to first understand why the imbalance exists so that the right action can be taken to address it.
This can often happen when customer maintains direct and SMS hub path, sometimes with two SMS hub connection. MO SMS is routed via one path and MT SMS is received via another path.
SAP Digital Interconnect’s SAP Intelligent Hubbing 365 solution can help to control this by allowing customers to easily select which path MO should be routed to match the MT path.
Click here to learn more about the SAP Intelligent Hubbing 365 solution.
A2P or Spam SMS
When P2P SMS traffic is analysed, we often find A2P or spam traffic in the mix. It is important to have spam protection for SMS traffic and ensure A2P traffic is identified and routed via correct A2P route.
SAP Digital Interconnect’s SAP Messaging Proxy 365 solution is designed to classify message category so that correct routing and billing can be applied.
Click here to learn more about the SAP Messaging Proxy 365 solution.
MT SMS grey or unauthorized routing
In some cases, traffic imbalance is caused by MT SMS traffic that is routed to customer via unauthorized routes. SMS Firewalls will help to block the traffic.
SAP Digital Interconnect can also help our customers identify these cases through traffic analysis and testing.
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