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Community Manager
Community Manager

SAP Contact Center 365 Delivers Enhanced Customer Service

SAP Digital Interconnect group has added to its comprehensive portfolio of interconnect services with the SAP Contact Center 365 cloud service.


This software-based omnichannel contact center solution enables frictionless customer service as part of the overall communications-platform-as-a-service (CPaaS) strategy. SAP Contact Center 365 facilitates seamless communication with customers through their preferred communication channels and equips managers and team leaders with the tools required to stay a step ahead of customers.


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Shahzad Ismail
Head of Community Engagement
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