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SAP Digital Interconnect Employee

[INCIDENT - RESOLVED] | Operator Services | iSMS | Potential delay in delivery towards +44 (UK) destination port number

External Notification

 

Status

RESOLVED

 

Ticket #

300135196

 

Platform / Service

iSMS

 

Severity

NA

 

Incident Start Date & Time (GMT) :

05-Aug-2019 17:30 Hrs.

 

Incident End Date & Time (GMT) :

06-Aug-2019 07:00 Hrs.

 

Impact Assessment

 

Mobile Terminating (MT) Traffic:

Not Impacted

 

Report Manager Access :

Not Applicable

 

Mobile Originated (MO) Traffic:

Not Impacted

 

Report Manager Statistics :

Not Applicable

 

DR Notification:

Not Impacted

 

Others:

Not Applicable

 

Description

Our internal Monitoring NOC has detected an issue where very few of our customer may face Potential delay in delivery towards +44 (UK) destination port numbers

SAP support team is working with partner to resolve this issue asap.

 

Resolution Comments

After Complete Health check of system , we don't find high amount of failure or traffic impact, Should you observe any failures / delays delivering towards +44 numbers, please report at Operator Services NOC. SAP would continue to handling such reports via adhoc update in your number resolution system

 
      

If you experience any issues during this maintenance , please contact the SAP Operator Service NOC immediately at OperatorServices.NOC@sap.com or +1 800.219.7835 or +1 703.674.4200, option 1, and reference this notification.

 
      
      
      
         
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