[INCIDENT - RESOLVED] | Operator Services | iSMS | Potential delay in delivery towards +44 (UK) destination port number
Platform / Service
Incident Start Date & Time (GMT) :
05-Aug-2019 17:30 Hrs.
Incident End Date & Time (GMT) :
06-Aug-2019 07:00 Hrs.
Mobile Terminating (MT) Traffic:
Report Manager Access :
Mobile Originated (MO) Traffic:
Report Manager Statistics :
Our internal Monitoring NOC has detected an issue where very few of our customer may face Potential delay in delivery towards +44 (UK) destination port numbers
SAP support team is working with partner to resolve this issue asap.
After Complete Health check of system , we don't find high amount of failure or traffic impact, Should you observe any failures / delays delivering towards +44 numbers, please report at Operator Services NOC. SAP would continue to handling such reports via adhoc update in your number resolution system
If you experience any issues during this maintenance , please contact the SAP Operator Service NOC immediately at OperatorServices.NOC@sap.com or +1 800.219.7835 or +1 703.674.4200, option 1, and reference this notification.