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[INCIDENT-RESOLVED] | Operator Services | SAP SMSx 365| Potential Delay in delivery towards Verizon USA || TT:300135644

External Notification




Ticket #


Platform / Service

SAP SMSx 365


Incident Start Date & Time (GMT) :

13-Aug-2019 23:00 Hrs.


Incident End Date & Time (GMT) :

14-Aug-2019 01:00 Hrs.

Impact Assessment

Mobile Terminating (MT) Traffic:

Not impacted


Report Manager Access :

Not Applicable

Mobile Originated (MO) Traffic:

Not impacted


Report Manager Statistics :

Not Applicable

DR Notification:

Not impacted



Not Applicable


SAP Monitoring NOC has observed brief queues towards Verizon USA.

Few of our customer may face potential delay in Delivery towards Verizon USA

Resolution Comments

All Queue has been cleared, traffic resumed back to normal.


If you experience any issues during this maintenance , please contact the SAP Operator Service NOC immediately at or +1 800.219.7835 or +1 703.674.4200, option 1, and reference this notification.

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