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SAP Digital Interconnect Employee

[INCIDENT - RESOLVED] | Enterprise Messaging | SAP SMS365 | Delay in delivery of Mobile Originating traffic



Start Date & Time (GMT) : 18th April 2019 23:19 Hrs
End Date & Time (GMT) : 19th April 2019 06:50 Hrs.


Description :

1.We have been alerted to a queue buildup of Mobile originating traffic.
2.Salesforce may observe delay in Mobile originating traffic.
3.We have engaged our support groups to further investigate and resolve this issue as soon as possible.
Resolution Comments:
4.Our support groups have identified and resolved the issue causing queues.
5.At this moment, we confirm that all the queues are cleared and the traffic flow is normal as expected.


Expected Impact:
MO: No Impact
MT: No Impact
Notification: No Impact
Message manager: No impact
Extranet: No impact


If you have any questions or concerns, please send an email to

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