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SAP Digital Interconnect Employee

[INCIDENT- RESOLVED] | Enterprise Messaging | SAP SMS365 | Brief disconnect in connecting to few SAP DI

 

Status: RESOLVED

 

Start Date & Time (GMT) : 03 May 2019 06:33 Hrs.

 

End Date & Time (GMT) : 03 May 2019 06:50 Hrs.

 


Description :

 

  • Our internal monitoring have noticed a brief issue with few of our SMPP ports. Affected ports are as follows:
  • 60105, 60106, 60107, 60108 & 60109
  • During the incident few of our customer connected to above ports may have been seen slow response in submitting traffic to SAP SMS365 platform.

 

Resolution comments:

 

  • SAP DI Support group was quickly able to identify and resolve the issue.
  • SAP Monitoring NOC will continue to follow up with support on root cause of this issue.

 

 

Pervious Impact:

 

MO: Potential Delay in delivery.

 

MT: No Impact

 

Notification: No Impact

 

Message manager: No impact

 

Extranet: No impact

 

 

Current Impact:

 

MO: No Impact

 

MT: No Impact

 

Notification: No Impact

 

Message manager: No impact

 

Extranet: No impact

 

If you have any questions or concerns, please send an email to essupport.sapdigitalinterconnect@sap.com

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