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SAP Digital Interconnect Employee

[INCIDENT -RESOLVED]| Enterprise Messaging| SAP SMS365| Brief disconnect for few SMPP customers connected to France DC



Start Date & Time (GMT) : 16th April 2019 09:50 Hrs.


End Date & Time (GMT) : 16th April 2019 10:10 Hrs.
Description :

 Very Few of our SMPP customers connected to our France datacenter may have experienced Brief disconnect.
 Now we can confirm that services is normal, stable and able to receive, process and deliver messages.

Resolution Comments:

• SAP Support groups fixed the issue now and confirming that message flow are normal within our platform, will continue to monitor.


Expected Impact:

MO: No Impact.
MT: No Impact.
Notification: No Impact.
Message manager : Not applicable
Extranet: Not applicable


If you have any questions or concerns, please send an email to

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