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SAP Digital Interconnect Employee

[INCIDENT] | Enterprise Messaging | Delay in delivery of Mobile Acknowledgement/DLR

  

Incident Notification

Status

New

 

Platform / Service

SAP SMS 365

Incident Start Date & Time (GMT) :

Mon 19-Aug-2019 10:10 PM

 

Incident End Date & Time (GMT) :

 

Impact Assessment

Mobile Terminating (MT) Traffic:

Not Impacted

 

Message Manager:

Not Applicable

Mobile Originated (MO) Traffic:

Not Impacted

 

Extranet:

Not Applicable

DR Notification:

Potential delay in delivery.

 

Others:

Not Applicable

Description

SAP Support group has been alerted to an incident, where a few customer might notice a delay in receiving delivery report. Rest assured, there is no delay/failure for MT traffic.

Resolution Comments

 N/A

 

 

 

 

 

If you have any questions or concerns, please send an email to

essupport.sapdigitalinterconnect@sap.com

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