We look forward to presenting and networking with senior marketers from London at the Customer Engagement Masterclass scheduled for May 20th. The event is of a virtual format and would include presentations and break-out round table discussions.
Date: Wednesday, May 20, 2020 Time: 2:00pm to 4:00pm GMT
Our speaker Kelston Smith, who is an Industry Director at SAP Digital Interconnect will be presenting on 'CPaaS: Simplifying Digital Engagement to deliver a Greater Customer Experience'. Through this session attendees will learn how mobile and interconnected intelligent multichannel engagements can influence and impact every part of the customer journey and how the enterprises and customer interact with each other. Enterprises can deliver superior customer experience adn service using intelling multichannel communication usting CPaaS solutions which offer flexible and interlligent decision enabled APIs that help developers connect with apps, things and users.
Kelston will be joined by Mark Smith and Pedro Borrero at the round table sessions to answer any questions that the attendees may have. The team is certainly excited to be at the event!