message manager add-on for SAP SMS 365, enterprise service, is the central hub for managing Tasks that generate and respond to SMS messages. Tasks (also referred to as campaigns) are designed to be easy to set up, view, and manage. Using message manager, SAP customers can easily deploy a wide variety of fun, engaging, and relevant mobile services from voting to instant win competitions to text alerts and broadcasts.
message manager is connected to SAP Digital Interconnect’s global distribution platform, providing unparalleled subscriber reach around the world. The message manager platform is hosted in a 24x7 data center and has redundancy across all the major components. It has flexible, real-time reporting, regardless of the load condition of the service (including mobile acknowledgments).
The SAP reporting tools included in message manager provide a unique capability for users to gain valuable insight into their subscriber base, resulting in a higher quality of service for the management and delivery of SMS, content, campaigns, and applications.