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Sri Lanka SMS Guidelines

Sri Lanka flag.png

 

Sri Lanka Country Overview

View Disclaimer

 

Country

Sri Lanka

Region

Asia

International Country Code

+94

Mobile Country Code

413

ISO Code

LK

Mobile Operators

Sri Lanka has four main mobile operators:

  • Dialog
  • Mobitel
  • Hutch
  • Airtel.

 

Service Guidelines

 

Mobile Number Portability (MNP)

YES

Service offered (SC/LC)

Short Codes and Long Codes are allowed

Does customer need to have shared/dedicated SC?

NO

2 Way Services (MO/MT)

YES

Handset Delivery Receipts

YES

Campaign/TSS?

YES

DLR

YES

Supported encoding

N/A

Unicode Support

YES

TPOA

TPOA (Sender ID)

Alphanumeric TPOA up to 11 characters are supported.

Dynamic TPOA available?

NO

TPOA Registration needed and what are the average delays?

TPOA registration is required.

The TPOA registration process can take 3-5 days.

Specific TPOA comments

Unregistered TPOAs may fail.

 

 Regulatory Compliance

 

Differentiation between Marketing vs Transactional traffic?

NO

Opt-in/Opt-out requirements

Required for sending promotional/marketing messages.

Regulatory Information

It is the customer’s responsibility to comply with all the rules and regulations and must comply with the Sri Lanka Do-Not-Call Registry.

Further References

The following industry body websites also contain useful information which may be of interest to the customer:

  • Telecommunications Regulatory Commission of Sri Lanka: www.trc.gov.lk

SAP Digital Interconnect Contact

sapdigitalinterconnect@sap.com

 

Disclaimer: The Country SMS Guidelines do not constitute legal advice. By providing you with these Country SMS Guidelines, SAP Digital Interconnect makes no assurances regarding the legal compliance of your use of the SAP Digital Interconnect services and any application built using SAP Digital Interconnect’s APIs, nor about the correctness or completeness of these Country SMS Guidelines, and SAP reserves the right to at any time amend or withdraw the Country SMS Guidelines. These Country SMS Guidelines do not relieve you from educating yourself about, and abiding by, all compliance obligations applicable to your specific use of the SAP Digital Interconnect services and any application built using SAP Digital Interconnect’s APIs.

 

See below for a pdf version of this document:

 

Shahzad Ismail
Community Manager – SAP Digital Interconnect
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