Contact Us

cancel
Showing results for 
Search instead for 
Did you mean: 
Community Manager
Community Manager

Portugal SMS Guidelines

Portugal Flag.png

 

Portugal Country Overview

View Disclaimer

 

Country

Portugal

Region

Europe

International Country Code

+351

Mobile Country Code

268

ISO Code

PT

Mobile Operators

Portugal has three main mobile operators:

  • MEO (previously TMN)
  • Vodafone (previously Telecel)
  • NOS (previously Optimus).

 

Service Guidelines

 

Mobile Number Portability (MNP)

YES

Service offered (SC/LC)

Short Codes and Long Codes are allowed

Does customer need to have shared/dedicated SC?

NO

2 Way Services (MO/MT)

YES

Handset Delivery Receipts

YES

Campaign/TSS?

YES

DLR

YES

Supported encoding

N/A

Unicode Support

YES

TPOA

TPOA (Sender ID)

TPOAs are supported subject to the following country specific regulations:

  • Portuguese Operators do not allow SC to be used as TPOAs.

Dynamic TPOA available?

YES

TPOA Registration needed and what are the average delays?

NO

Specific TPOA comments

  • Portuguese Operators do not allow SC to be used as TPOAs.
  • To bypass these restrictions it is recommended you use numeric TPOAs in international format or alpha numeric TPOAs for all traffic to Portugal.

 

Regulatory Compliance

 

Differentiation between Marketing vs Transactional traffic?

NO

Opt-in/Opt-out requirements

Opt-in/Opt-out is NOT mandatory

Regulatory Information

It is the customer’s responsibility to comply with all the rules and regulations as stated in the Code of Conduct and as specified by the operators themselves. Please refer to the material published by the relevant regulatory bodies.

Further References

N/A

SAP Digital Interconnect Contact

sapdigitalinterconnect@sap.com

 

Disclaimer: The Country SMS Guidelines do not constitute legal advice. By providing you with these Country SMS Guidelines, SAP Digital Interconnect makes no assurances regarding the legal compliance of your use of the SAP Digital Interconnect services and any application built using SAP Digital Interconnect’s APIs, nor about the correctness or completeness of these Country SMS Guidelines, and SAP reserves the right to at any time amend or withdraw the Country SMS Guidelines. These Country SMS Guidelines do not relieve you from educating yourself about, and abiding by, all compliance obligations applicable to your specific use of the SAP Digital Interconnect services and any application built using SAP Digital Interconnect’s APIs.

 

See below for a pdf version of this document:

 

Shahzad Ismail
Community Manager – SAP Digital Interconnect
Labels (2)
0 Kudos