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Blogs

SAP Digital Interconnect Employee

Discuss the important part that technology and messaging play in business continuity planning.

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SAP Digital Interconnect Employee

The suddenness with which the COVID-19 pandemic transformed the global economy, caught many businesses off-guard.

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Moderator
Moderator

SAP Digital Interconnect’s Marut Gaonkar, product manager, and Arti Yadav, director marketing, explain the importance of communicating with consumers over social messaging apps

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Moderator

Due to COVID-19 many contact center agents may find themselves working from home for the first time -- which presents a unique set of challenges. In particular, contact center agents are challenged with how to be as productive as possible in less than ideal circumstances. This is where tools like SAP Contact Center 365 -- together with chat bot integration -- can help improve productivity. 

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Moderator

We just ended the second decade of the 2000s and now look ahead to the 2020s. I expect that the 2020s will not be as roaring as the 1920s were, 100 years ago. But for the mobile industry, we’ve progressed a long way in the last 10 years.

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SAP Digital Interconnect Employee

SAP Digital Interconnect’s Kris Hayes, vice president, head of sales – Americas, and Rob Heuer, director, strategic accounts, discuss how best to approach scaling your IoT solution.

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SAP Digital Interconnect Employee

Communications-platform-as-a-Service, or CPaaS, is a relatively new concept, but for anyone trying to harness the ever-growing number of channels and meet the expectations of the modern experience economy and customer, it is increasingly becoming a necessity.

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Moderator
Moderator

Part 3 of the 3-part “Fighting Robocalls” series presenting a comprehensive assessment of sender ID validation in mobile messaging. Part 3 looks at next-generation trends and recommendations.

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Moderator
Moderator

Part 2 of the 3-part “Fighting Robocalls” series presenting a comprehensive assessment of sender ID validation in mobile messaging. In part 2 we examine sender IDs in text messaging.

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Moderator
Moderator

Part 1 of the 3-part “Fighting Robocalls” series presenting a comprehensive assessment of sender ID validation in mobile messaging

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