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SAP Digital Interconnect CPaaS Extends Solution Capabilities

SAP Digital Interconnect Employee
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Communication Platform as a Service (CPaaS) refers to cloud-based communication platforms that makes it simple for developers to add API based communications with zero effort in building back end infrastructure. According to IDC, CPaaS market segment is expected to grow from $3.3B in 2018 to $17.2B in 2023.  Increase in the market is complemented by CPaaS vendors expanding the scope of their products and services to target more use cases focused on industries, customer service, Internet of Things and marketing.  

 

SAP Digital Interconnect has integrated its communications platform as a service (CPaaS) capabilities into other software solutions that are popularly deployed by enterprises. The initiative began with the company adding CPaaS functionality to parts the wider product and ecosystem within SAP, but the activity is not limited to SAP products and has been extended to similar providers or other solution software vendors.  

 

Read the full article on UC Today.

 

About the Author
At SAP Digital Interconnect, Felix is responsible for integrating our SAP Digital Interconnect solutions with other SAP products, such as SAP Hybris Marketing, Cloud for Customers, Successfactors and SAP Cloud Platform. Prior to his current role, Felix held several Sales Leader positions at SAP, gaining a wealth of experience selling new technologies and complex software to enterprises.